Privacy Policy

Privacy Policy for drshahlakhurram.com

Effective Date: 8 January, 2025

Dr. Shahla Khurram (“we,” “our,” “us”) operates the website drshahlakhurram.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Information

Business Name: Dr. Shahla Khurram

Address: G10/4 House 1018, Islamabad

Email: [email protected]

2. Personal Data We Collect

We may collect the following types of personal data:

a. Data You Provide Directly:

Name
Email address
Phone number
Address
Any other information you choose to share when contacting us or booking appointments.

b. Data Collected Automatically:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar tracking technologies (see Section 6 for details).

c. Sensitive Data:

As part of consultations, we may collect sensitive health information that you provide. This information is handled with strict confidentiality and used only for providing homeopathic healthcare services.

3. How We Use Your Data

Your personal data is used for the following purposes:

To provide and manage our homeopathic services.
To communicate with you regarding appointments, queries, or feedback.
To improve our website’s functionality and user experience.
To comply with legal obligations.
To send promotional materials, only if you have explicitly consented.

4. Legal Basis for Processing

We process your data under the following legal bases:

Consent: When you voluntarily provide data or opt-in to receive promotional communications.
Contractual Obligations: To provide the services you request.
Legal Compliance: To meet legal and regulatory requirements.
Legitimate Interests: For website improvement and ensuring security.

5. Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share your data with:

Service Providers: For hosting, analytics, and IT support to ensure the functionality of our website.
Legal Authorities: If required to comply with legal obligations or enforce our terms.

All third parties we work with are GDPR-compliant and bound by confidentiality agreements.

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. These may include:

Essential Cookies: Necessary for the website’s operation.
Analytics Cookies: To understand how users interact with our website.

You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

7. Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Health data will be stored securely and deleted upon your request unless we are legally required to retain it.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Limit how your data is processed.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to data processing for specific purposes, such as marketing.
Withdraw Consent: Withdraw consent at any time for data processing based on consent.
Lodge a Complaint: File a complaint with your local data protection authority.

To exercise your rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security assessments.

10. Cross-Border Data Transfers

Your data may be transferred and stored outside the European Economic Area (EEA) in compliance with GDPR safeguards.

11. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: